VyprVPN is a VPN provider headquartered in the United States. If you have decided to cancel your subscription, this guide walks you through the cancellation process, explains the refund policy, and covers how to manage auto-renewal settings.

How to Cancel VyprVPN

VyprVPN does not offer an instant self-service cancellation button through its account dashboard. To cancel your subscription, you will need to contact the VyprVPN support team directly. Here is how to do it:

  1. Log in to your VyprVPN account at vyprvpn.com using your registered email address and password.
  2. Navigate to the support section of the website. VyprVPN offers live chat and a ticket-based support system.
  3. Contact customer support via live chat or by submitting a support ticket. Clearly state that you want to cancel your subscription.
  4. Provide account verification details as requested. The support agent may ask you to confirm your email address or other account information to verify your identity.
  5. Confirm the cancellation once the support agent has processed your request. Ask for a confirmation email as proof that the cancellation has been completed.

If you subscribed to VyprVPN through a third-party platform such as the Apple App Store or Google Play Store, you will need to cancel directly through that platform rather than through VyprVPN's website, as billing is managed by the respective app store.

Refund Policy

VyprVPN offers a 30-day money-back guarantee for new subscribers. If you cancel within 30 days of your initial purchase and you are a first-time customer, you can request a full refund. To initiate a refund, you should contact customer support at the same time as — or immediately after — your cancellation request and explicitly ask for your money back under the money-back guarantee.

It is important to note that the money-back guarantee typically applies only to the first-time purchase and is not available for renewals or repeat subscriptions. Refunds for renewals are handled at the discretion of VyprVPN's support team and are not guaranteed. Always check the current terms and conditions on VyprVPN's website, as policies can change.

Managing Auto-Renewal

VyprVPN subscriptions renew automatically at the end of each billing cycle. If you do not want to be charged for another term, you should disable auto-renewal before your current subscription period ends. Since VyprVPN requires you to go through customer support to cancel, the process for turning off auto-renewal is the same:

  1. Contact VyprVPN support via live chat or support ticket.
  2. Request that auto-renewal be disabled on your account.
  3. Confirm with the support agent that auto-renewal has been turned off and request written confirmation.

Disabling auto-renewal will allow you to continue using VyprVPN until the end of your current billing period without being charged again. It does not immediately terminate your service or trigger a refund.

Tips Before You Cancel

  • Cancel well in advance of your renewal date to avoid being charged for another billing cycle.
  • Check your billing date in your account settings or by contacting support before initiating the cancellation.
  • Save any confirmation emails from the support team as documentation of your cancellation request.
  • If you are within the 30-day money-back window, make sure to explicitly request a refund — cancellation alone may not automatically trigger one.

VyprVPN's overall score on this platform is 65%, which reflects a mixed assessment of its features, privacy standards, and value. If you are looking for an alternative after cancelling, reviewing other providers on this site may help you find a better fit for your needs.